Customer Supporter

Tổng quan việc làm
Customer Supporter
Toàn thời gian
Thành phố Hà Nội, Thành phố Hồ Chí Minh
CÔNG TY TNHH PHÂN TÍCH THỜI GIAN THỰC

ABOUT US
Real-Time Analytics is a consulting & technology firm providing innovative management solutions to business, development organizations, and government agencies.
Our extensive background in academic research methods and high technological capability produces comprehensive solutions to address a wide range of issues encountered by our partners globally. We develop SAAS platform including rtSurvey.com and rtWorkspace.com


BENEFITS
- Annual leave and insurance following the Labor Law.
- Free food & beverage during working time. We offer you the best speciality coffee in Vietnam.
- Joining Company trips and team building activities.
- Financial support for sport activities.
- Opportunities for receiving free stocks and stock options.
- Salary: competitive

DESCRIPTION
- Supporting customers deploying, setting up and using RTA’s products.
- Resolving issues submitted by customers.
- Building user manual and product guide.
- Identifyung opportunities for growing customers.
- Helping customers to succeed.
- Training internal staff and customers about the products’ new features.

REQUIREMENTS
- Be a good listener.
- Be able to say what you want clearly and directly.
- Be nice and polite in all your workplace communications.
- Be able to listen to the other teammates and respect thier opinions.
- Be open to listening to and understanding the other person’s point of view.
- Be able to convey respect for teammates.
- Be able to approciately give and receive feedback.
- Be able to pick the right medium.
- Pay attention to detail.
- Have the ability to plan and organize.
- Have customer service orientation.


Expire on: 22:00:00 ngày 31/12/2021

TAGS Customer Supporter, rta, Dịch vụ khách hàng

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